UNITED FAMILY MISSION

UFM SOCIAL SERVICES BRIDGE PROGRAM

8700 Central Avenue, Landover MD 20785, Phone: (301) 900-5701, Email: ufm@ufmglobal.org

PRIVACY POLICY

Effective Date: 12/20/2018

United Family Mission (UFM) and United Family Mission Social Service Bridge (UFMSSB) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our websites, SMS services, email communications, and social media platforms.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name

• Email address

• Phone number

• Mailing address

• Payment details (if making donations or paying for services)

b. Communication Data:

• Messages sent via SMS, email, or social media

• Preferences and responses provided through checkboxes, forms, or surveys

Terms of Service for SMS Communications

i - Consent for SMS Communication

o *Information obtained as part of the SMS consent process will not be shared with third parties.

ii- Types of SMS Communications

o If you have consented to receive text messages from United Family Mission (UFM) and United Family Mission Social Service Bridge (UFMSSB), you may receive text messages related to [donations, current and upcoming activities, our service notifications, appointment reminders and other programs and services related updates

iii 3- Standard Messaging Disclosures

o Message and data rates may apply. Message frequency may vary.

o You can opt-out at any time by texting "STOP."

o For assistance, text "HELP" or visit our Privacy Policy and Terms of Service

2. How We Use Your Information

We use the information collected to:

• Provide and improve our services.

• Respond to inquiries and requests.

• Send updates, newsletters, and fundraising appeals.

• Process donations securely.

• Comply with legal requirements.

3. Sharing Your Information

• We do not sell or rent your information to third parties. All information provided will be kept confidential in accordance with privacy laws and regulations. Exceptions may apply in situations where there is a risk of harm to self or others. However, with your consent, we may share your

information:

• With service providers to facilitate your care and our operations (e.g., referrals, payment processors).

• As required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system can guarantee absolute security.

5. Your Privacy Choices

You have the right to:

• Opt-out of receiving communications by clicking “unsubscribe” in our emails or replying “STOP”

to SMS messages.

• Update or delete your personal information by contacting us at admin@ufmssb.org.

• Choose whether to provide consent via the optional checkbox below.

6. Cookies and Tracking

Our website uses cookies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website, emails, or social media may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with information, please contact us to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with the “Effective Date” above.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: admin@ufmssb.org

• Phone: (240) 781-6961, (202) 978-1073

• Address: 8700 Central Avenue, suite 200, Landover MD 20785

Optional Consent Checkbox

When interacting with our services, please indicate your consent by checking the box below:

[ ] I agree to the terms of this Privacy Policy and consent to the collection and use of my information as described.